A1 Digital Solutions Customer Guarantee
A1 Digital Solutions previously known as A1 Typeserve is one of the longest established, locally owned, office equipment companies to employ people from the Aberdeen area. The new name we feel reflects more with the scope of service and support we offer potential new partners and more importantly our long-established customers who are still very much at the centre of everything we do.
For more than 35 years the company has been in partnership with manufacturers of great heritage including such names as Olivetti, Canon, Konica Minolta, HP, Dictaphone, Brother, Ricoh, Sharp many of whom we still support today but with many new products.
Service And Support You Can Rely On
We do not re-direct calls to a Call-Centre, your call will be answered by fully-trained A1 employees based in our Aberdeen offices.
We understand that your photocopier, digital printer, scanner or network printer is critical to the daily workings of your business. That’s why we always endeavour to meet your callout request without delay. A member of our fully trained team services every callout, ensuring expert advice and expertise is on hand when you need it. We aim to keep a full supply of consumables in stock for our contract customers to avoid any delays in operation, 99% of our toners are delivered the same day.
As part of our commitment to development, our team regularly undergoes manufacturer training, ensuring they’re fully versed with each copier/print system and their full capabilities.
Getting You Up And Running. Keeping You Up And Running
Covering the UK & Europe, due to our continued partnerships with the leading photocopier manufacturers we’re able to offer hands-on support to all our customers – providing the highest standards of service, which lasts far beyond the initial installation of your multifunctional device.
Health, Safety & Care for the Environment
Together, with its manufacturing partners, A1 is working towards achieving the stringent demands for recycling and the recovery of its equipment, of the WEEE (Waste Electrical and Electronic Equipment) Directive.
A1 offers a take-back service on a like for like basis, contact us for details.
A1 will only provide its customers with hardware that is RoHS (Restriction Of the use of certain Hazardous Substances) compliant and is already working with the likes of Olivetti to ensure its entire range conforms to the rules and regulations.